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Saad Ansari 13Saad Ansari 13 

case object rest api not working?

When using rest api for our case object we get the following error:

An unexpected error occurred. Please include this ErrorId if you contact support: 473497184-7719 (-748866837). We are not getting the same error on sandbox only on production.

We have not done any deployments to changed any security settings around this.
We also tried using workbench and got the same result:
doesn't work: /services/data/v41.0/sobjects/Case/500b00000122PwN 
works: /services/data/v41.0/sobjects/Case/

all other objects are working fine.

Anyone else also facing the same issue? as we do not have premier support we cannot open cases for APis
Since we do not have premie
Best Answer chosen by Saad Ansari 13
Saad Ansari 13Saad Ansari 13
Salesforce had disabled TIMEVALUE() and TIMENOW() from our org and it was being used in a formula field that lef to this issue.