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Teodor JanssonTeodor Jansson 

Log a call for communities

Hi,

We have a customer that uses a partner community. But they cant use the function "log a call". The function dosnt show in the community under any type of record. Hopfully someone can give me a good answer on this.

/Teo
Saravana Muthu 8Saravana Muthu 8
Hi,

Please check the user profile permission 'Edit Task' .

Please check the below link 

https://help.salesforce.com/articleView?id=000247872&type=1

Please let me know if it helps.

Please don't forget to mark this as solved if it's resolved.

Thanks,
Saravana
Teodor JanssonTeodor Jansson
They have permisson to "Edit Task".
They can create ordinary tasks. It'sjust the "log a call"-button that is missing! 

Thanks,
Teodor
Saravana Muthu 8Saravana Muthu 8
Hi,

Please follow the steps in the below link 

https://help.salesforce.com/articleView?id=activitytimeline_configure_call_task_event_tabs.htm&type=5

Please let me know if it works.

Thanks,
Saravana
GauravGargGauravGarg

Hi Teodor,

You might find your solution on this link (https://success.salesforce.com/answers?id=90630000000DNa7AAG)

Thanks,

Gaurav