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DUGLO
I'm creating an account level formula field that returns true when an account has a particular billing state, like so:
CONTAINS("AL:AR:CA:FL:GA:IL:IN:KY:LA:MD:MI:MN:MO:MS:NC:NJ:NY:OH:OK:PA:SC:TN:TX:VA:WI", BillingState)
I only want this formula field to return true if the billing state is set to one of these values. After creating it though I noticed the formula field was returning true when billing state is blank. Does anyone know why this could be happening?
I only want this formula field to return true if the billing state is set to one of these values. After creating it though I noticed the formula field was returning true when billing state is blank. Does anyone know why this could be happening?
I did some analysis and it seems the blank values are taken as valid. As a fix you can either use
1) Case
2) Update the formula to return false when the billing state is blank
Hope it helps
RD