+ Start a Discussion
Karen DamascusKaren Damascus 

Stuck in Build Your Knowledge Base

I cannot complete the challenge in my playground because in the previous module where Knowledge was enabled, the Enable Lightning Knowledge  setting was defaulted to checked, and no instructions specifically indicated to make sure it was unchecked. Now, the steps in the next module cannot be completed. What should I do to move forward?
bharath kumar 52bharath kumar 52
If you have mulriple article types then deactivate them and delete them. Later change the article types since there are a lot of limitations around lightning knowledge.Let mme know if that resolves your issue.
Mil S.Mil S.
I am stuck at the Same Module ==> Knowledge Basics for Salesforce Classics--> Build your Knowledge Base.  The Module tells us to Build your Knowledge base

However, I do not see the Knowledge Article Type in my trailhead. 

Search by the keyword knowledge in Quick search



keyword search "knowledge" in quick search

I cant find Knowledge Article Type at all!!! 

Please help!!!