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sreenivasAppssreenivasApps 

you do not have permission to do this on quick action

Hi Team,

I have created a quick action on Case. When it is clicked i am creating a case of a record type. It is working fine in Sandbox but in Production it is throwing error "you don't have permission to do this" for a user. Working fine for Administrator in Prod.

i checked object level permissions, field level permissions but could not find the problem.

 
v varaprasadv varaprasad
Hi Sreenivas

It basically depends on the type of quick action, this could be one of a few things what i think of:
it's a "Create a Record" quick action, make sure that the xyz profile has CRUD to create or edit the child object record.
If the quick action is associated with a specific record type, make sure that the xyz profile has access to the record type.


https://success.salesforce.com/issues_view?id=a1p300000008YNuAAM

Hope this helps you!

Thanks
Varaprasad
For Support: varaprasad4sfdc@gmail.com (mailto:varaprasad4sfdc@gmail.com )





 
sreenivasAppssreenivasApps
Hi Varaprasad, thanks for ur reply.
Profile has read, create and edit permissions on object, field permissions but it is throwing the error.
v varaprasadv varaprasad
make sure that your profile has access to the record type or not?
 
Francois Pomport - PrimaryFrancois Pomport - Primary
Hi Sreenivas, Varaprasad,
I have the same issue when creating a new Opportunity although the profile has read, create and edit permission. I can perform the action without any problem directly from the Account page layout. So why I have this "you don't have permission to do this" error?