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Nicolas BockNicolas Bock 

Instant Messaging on Community Cloud


down votefavoriteWe developped a social network based on Salesforce Community Cloud. Basically, it's a facebook-like with a feed, groups, events etc..
Unfortunately, Community Cloud doesn't offer instant messaging and that's something we're looking to implement in our social network.
To sum up we're looking for a "Messenger" to add to our Facebook-like.
At the moment, we thought about integrating an external solution. We would develop a instant messaging tool that would communicate with Salesforce community cloud.
Any ideas or advices on how to advance on this ? Is integrating an external solution the best option ?
Thanks guys !