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Anjani Anjani
Sandbox credentials on Android?
I downloaded Salesorce on my android phone. My production credentials work. However, when I try to log in my selecting "Change Server" and picking Sandbox from the menu, I get Incorrect Password error when I enter my Production credentials.I am completely new to Salesforce. Can someone please help?
Thanks!
Thanks!
If you are entering your Production credentials for Sandbox login, it wouldn't work. You need to enter your unique Sandbox username which is your Production username appended with the name of the Sandbox.
You can find this by logging into your Production org, Setup > Administration Setup > Data Management > Sandboxes
If the name of the Sandbox is 'test', and your Production username is Anjani@company.com, your Sandbox username is Anjani@company.com.test
Your Sandbox password will be the same as your Production password.
Also test this first by logging into https://test.salesforce.com, and if it works, you should be able to login on your phone.
Thanks, Jawaad
All Answers
If you are entering your Production credentials for Sandbox login, it wouldn't work. You need to enter your unique Sandbox username which is your Production username appended with the name of the Sandbox.
You can find this by logging into your Production org, Setup > Administration Setup > Data Management > Sandboxes
If the name of the Sandbox is 'test', and your Production username is Anjani@company.com, your Sandbox username is Anjani@company.com.test
Your Sandbox password will be the same as your Production password.
Also test this first by logging into https://test.salesforce.com, and if it works, you should be able to login on your phone.
Thanks, Jawaad