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Danny Wood 10
Trails Completed Not Updating
Has anyone experienced the Trails Completed count on their profile not increasing? I completed the Admin Beginner Trail last week and haven't seen my number of Trails Completed go from 0 to 1 - https://trailhead.salesforce.com/en/me/danny
(Read a bit about this popping up but I wasn't able to find anything recent or directly relevant)
(Read a bit about this popping up but I wasn't able to find anything recent or directly relevant)
I would suggest you reach trailhead@salesforce.com so that they can help you.
Best Regards,
Sandhya
This happened to me as well. Danny did you reach out to trailhead@salesforce.com and get a response?
I reached out and they are aware of the issue, but haven't updated with a fix yet.. my profile is still one badge short #sadtrombone (https://wompwompwomp.com/)
Thanks Danny for responding,
I got an email from support today. Here's the response: "Thanks for reaching us. Sorry for the inconvenience. This is a bug. Our team is currently working on this bug. We will update you once the issue is fixed." I will keep you posted once I hear back. Thanks again for your response. - Valerie
Tried reaching out trailhead@salesforce.com, but recieved an auto response, they are not creating cases for the emails sent to this Id. :( Also says, mails sent to this Id, not viewed by anyone, suggest to read the help pages. :(
Can you please respond on how to get this updated or whom to connect to address this problem?
Thanks for the help.
https://trailhead.salesforce.com/me/ssrivastava4