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Aaron CalderonAaron Calderon 

Business Administration Specialist: Stage 2

Hello,

I am having problems with assigning Licenses and Profiles in this challenge. I noticed that after I made the User Shinej Tashi (I started at the bottom of the list), I did not have the option to use the Salesforce License again. Without that License, I can't assign Users to the requred Profiles to complete this challenge.
For instance, I can't Assign Erin Donaghue to the Custom: Sales Profile because she can't be assigned to the Salesforce License. There is the option to use the Salesforce Platform License, but it only gives me one option for Profile: Standard Platform User. 
I made sure that the profile that are not supposed to be active have the Active box unchecked. I used my email for the Email field as instructed and used the formula to create their username and nickname.

How do I get around the License part of this challenge? 

Thank you!
Aaron
NagendraNagendra (Salesforce Developers) 
Hi Aaron,

Sorry for this issue you are encountering.

May I suggest you please check with below link which might help you with the above requirement. Please let us know if this helps.

Thanks,
Nagendra
Aaron CalderonAaron Calderon
Hi Nagendra,

Thanks for the link, however, it didn't help too much with my issue. I am having problems assigning Profiles because I don't have anymore Salesforce Licenses. Because of this, I can't assign Users to the required Profiles. 

User-added image
User-added image

In these screenshots, you can see that I don't have the Salesforce User License that I need to assign Erin Donaghue to the Custom: Sales Profile that's required for this challenge. I used my email as instructed (I used the formula for the username and nickname - edonaghue@ac021018.com) and made sure that the Active box is unchecked. 

Do you know how I can change the Licenses for the Users to be able to complete this challenge?


 
Rob Kaplan 2Rob Kaplan 2
Aaron, you may have already solved this, but I just stumbled on a method that resolved this for me:
1. Create all userrs but Shinje and Erin;
2. Created Shinje, (active);
3. Created Erin, (active any role/profile)
4. De-activate Shinje;
5. Re-set Erin to desired role/profile;
6. Re-activate Shinje.

Hope that helps.
Rob K.