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Roberto Cialfi 9
Updating a field with Process Builder - Related case number on Custom object
Hi Guys,
I have this custom object, Change request. I have set this up so when a requested is approved this creates a case (Process Builder). Now, I want the change request object to show the case number of the case just generated. Is my understanding this is not possible with process builder even with a separated pocess?
Any help on how I can achieve this?
Thank you!
I have this custom object, Change request. I have set this up so when a requested is approved this creates a case (Process Builder). Now, I want the change request object to show the case number of the case just generated. Is my understanding this is not possible with process builder even with a separated pocess?
Any help on how I can achieve this?
Thank you!
Please try it with seperate process. Start Object should be Case and on create of Case object we can create New record of Change request and assign Case Number of case to desired field.
Please mark as best answer if helped.
Regards,
Ramakant
Unfortunately is not working. This is the only way I can get the case number in the desired value. Any idea? Thanks