You need to sign in to do that
Don't have an account?
md rafi
stop sending email notification when record get rejected and go back to 1 step - to recent approver
Hi ALL,
Need urgent help ASAP.
I'm having an approval process with 3 steps.
step A - Approver 1
step B - Approver 2
step C - Approver 3 - on reject go back 1 step
when record getting rejected it is getting assigned to recent approver. Now what i need is , when it is getting assigned to the recent approver, the recent approver is getting email notification. I don't want the email to be triggered.
(im firing email alert with specific template to recent approver in step 3, but system is sending one more default email which i wanted to stop. i tried removing the approval process email template, still it is sending default email approval email. I have made the option to 'Never' in user record to not receive approval emails.)
Can some one help ASAP.
Thanks in advance.
Need urgent help ASAP.
I'm having an approval process with 3 steps.
step A - Approver 1
step B - Approver 2
step C - Approver 3 - on reject go back 1 step
when record getting rejected it is getting assigned to recent approver. Now what i need is , when it is getting assigned to the recent approver, the recent approver is getting email notification. I don't want the email to be triggered.
(im firing email alert with specific template to recent approver in step 3, but system is sending one more default email which i wanted to stop. i tried removing the approval process email template, still it is sending default email approval email. I have made the option to 'Never' in user record to not receive approval emails.)
Can some one help ASAP.
Thanks in advance.