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ltcommanderltcommander 

Inserting quick text when clicking on "Send an Email" in Contact

Hello all,

Is it possible to insert several templates into an email?

For example, we need to insert a "job description" to an email which can be saved as a text template. On top of that, we need to enter other kinds of "canned responses" which could be in other templates. But, we need to mix and match depending on the situation. 

When inserting a template into an email now, it replaces the current text. What would be great would be to push some buttons on the Contact record to insert some "canned responses" so we can come up with an email quickly. 

Is it possible to insert many text templates or "canned responses" when "Sending an Email" instead of only being able to choose one template? I am familiar with Perl if one has to use another language for this.

Thanks!