function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
vijaya kudupudivijaya kudupudi 

reassign approval records to multiple users

Hi All,

I need to reassign current pending approval records to more than one users along with current user. I am able to query the approval record and able to update with one user, but not able to update with multiple users. Anyone can help on this. Either by using apex or any other way .
 
GauravGargGauravGarg
Hi Vijaya,

Option to assign a approval process to multiple user's is in Approval process step itself. 

You need to select "Approve based on First response" or "Require unanimous approval from all selected approvers"

Learn more on Approval process from this link (https://help.salesforce.com/articleView?id=approvals_step_approver.htm&type=5)

Thanks,
Gaurav
skype: gaurav62990
vijaya kudupudivijaya kudupudi
Hi Gaurav,

Thank you for your response. I would like to reassign the record to another user which is already submitted for approval and pending with once user.In the approval process above mentioned options are already mentioned, but those will applicable for newly submitted records.
 
GauravGargGauravGarg
So, the submitted record need to be reassigned to different person? If you are admin then directly click on "Reassign" button. 

For apex:
https://developer.salesforce.com/forums/?id=906F00000008o4xIAA

Thanks,
Gaurav
vijaya kudupudivijaya kudupudi
Hi,

I have reassigned my approval records to a Queue from single user. But, the reassigned approval record is not showing in the Items to approve section of the approver home page. How can i make them visible to the approver?