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Sandeep Das 29
Email address defaults to case owner instead of logged-in user
Hi All,
In one of our requirements business asks to implement the from e mail address defaults to the queue related to that case so that they can send mail directly to the respective queue mail id. Is this possible?
Thanks,
Sandeep
In one of our requirements business asks to implement the from e mail address defaults to the queue related to that case so that they can send mail directly to the respective queue mail id. Is this possible?
Thanks,
Sandeep
As far as I understand your requirement, I think QuickActionDefaultHandler interface will solve your issue. Please refer https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_interface_QuickAction_QuickActionDefaultsHandler.htm
Thanks & Regards
Gulshan Raj
Sr. Developer
Thanks for your reply.
But we need his for salesforce classic dekstop only.
I guess quick action is only available for salesforce 1.
Please suggest.
Thanks,
Sandeep