function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Frances AllenFrances Allen 

Sandbox Email Still Contains Equal Sign Even After Save

Hello,

I'm trying to change emails within a sandbox so I can test an approvals process. The sandbox email contains an equal sign in this format tsmith=mycompany.org. Everytime I try to save as tsmith@mycompany.org it just changes back to tsmith=mycompany.org. Does anyone have a clue as to why this is and how I can change emails? 
Jean Grey 10Jean Grey 10
The owner of the email address needs to confirm the new email after you change it. They have a limited time to do this, once you update and save the address make sure they confirm by clicking the link they receive from Salesforce.