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Frances AllenFrances Allen 

Sandbox Email Still Contains Equal Sign Even After Save


I'm trying to change emails within a sandbox so I can test an approvals process. The sandbox email contains an equal sign in this format tsmith=mycompany.org. Everytime I try to save as tsmith@mycompany.org it just changes back to tsmith=mycompany.org. Does anyone have a clue as to why this is and how I can change emails? 
Jean Grey 10Jean Grey 10
The owner of the email address needs to confirm the new email after you change it. They have a limited time to do this, once you update and save the address make sure they confirm by clicking the link they receive from Salesforce.