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George Ortiz 5George Ortiz 5 

How to Create New Case in Salesforce from third-party web application using API

We have a web application that users log into and consume our products. From this application, we'd like to have a form that users can submit to create cases in our Salesforce instance. I'm looking for a REST API endpoint that I can POST the new case information to, which will then create a new case record in Salesforce. I'm a little confused on the right way to approach this based on the Salesforce docs.
VamsiVamsi
Hi,

Why can't you make use of web-case standard functionality in Salesforce, if you need your customers to fill out a form in web application.
VamsiVamsi
I mean Web - to - Case********
George Ortiz 5George Ortiz 5
Thanks, Vamsi. Just came across this here: https://help.salesforce.com/articleView?id=web_to_case_html.htm&type=5 and am moving forward to see if it will solve the use case.
VamsiVamsi
Hi George,

Once you were able to get this resolved then please come back and mark this as best answer. So that this question can be closed.