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Devendra KeshariDevendra Keshari 

Need to create pre chat form of Live Agent on the basis of Account

I have a requirement to create one prechat form for live agent in form should be a custom id field on the bais of that field we will find account if account exist then we will create a case and  agent record.

Please help me how to create the form.

 

Best Answer chosen by Devendra Keshari
bhanu_prakashbhanu_prakash
Hi Devendra 
check below link 
https://developer.salesforce.com/docs/atlas.en-us.live_agent_dev.meta/live_agent_dev/live_agent_pre_chat_forms_code_sample.htm
http://peterknolle.com/live-agent-pre-chat-api/

let us know if it helps you and mark it best if it helps you
Thanks, 
Bhanu Prakash
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