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Laura Mercer 5Laura Mercer 5 

Business Administration Specialist challenge 3 Issue

Hello! I am struggling with the following error:

Challenge Not yet complete... here's what's wrong:
Couldn't find a correctly configured grouping of account types called 'Market' in the 'Accounts by Market' report.

I have triple checked the requirements and specifics for this report creation. Report below. I cannot understand what the issue is. Any advice would be much appreciated!

User-added image
Best Answer chosen by Laura Mercer 5
SandhyaSandhya (Salesforce Developers) 
Hi,

 Within the Market bucket - It's "Utility" not "Utilities." 
And make sure that you have followed below things.

Reports
Accounts by Market
To create the "Market" row grouping, use a bucket field.
Make sure that the correct date range is selected.
High Value Residential 
This report includes: 1 filter, 1 grouping, and 1 summarized field. 
Rated Accounts by State
The record count for state and account rating are automatically added.
Note the filter. 
Open Support Cases
You may need to click "show" then "details" before you are able to drop fields onto the report.
Remember to include the two groupings.
The title of the report is open support cases, not "open and closed support cases."
Dashboards
Both dashboards must be created in Lightning, as the option to size charts is Lighning specific.  Plus, dashboards are so much prettier in Lightning!

Team Scoreboard Dashboard
Read the instructions carefully, noting the Title and Subtitle of each component 
Rep Scoreboard Dashboard
Note that the user should only see their own data

Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
 
Best Regards
Sandhya
 
 

All Answers

Laura Mercer 5Laura Mercer 5
Here are the requirements from the challenge:
Accounts by Market
First, Gabriela needs a breakdown of the account industry distribution between the utility accounts and the newly imported residential accounts. Create a matrix report (called Accounts by Market) that summarizes account types as rows (called Market) and account ratings as columns. Gabriela wants you to use the following account types (with all other types categorized as "Other"):
Utility
Include accounts of types Customer - Direct and Customer - Channel

Residential
Include accounts of type Residential

Gabriela also wants a record count for each account type and account rating. Don’t show details.
SandhyaSandhya (Salesforce Developers) 
Hi,

 Within the Market bucket - It's "Utility" not "Utilities." 
And make sure that you have followed below things.

Reports
Accounts by Market
To create the "Market" row grouping, use a bucket field.
Make sure that the correct date range is selected.
High Value Residential 
This report includes: 1 filter, 1 grouping, and 1 summarized field. 
Rated Accounts by State
The record count for state and account rating are automatically added.
Note the filter. 
Open Support Cases
You may need to click "show" then "details" before you are able to drop fields onto the report.
Remember to include the two groupings.
The title of the report is open support cases, not "open and closed support cases."
Dashboards
Both dashboards must be created in Lightning, as the option to size charts is Lighning specific.  Plus, dashboards are so much prettier in Lightning!

Team Scoreboard Dashboard
Read the instructions carefully, noting the Title and Subtitle of each component 
Rep Scoreboard Dashboard
Note that the user should only see their own data

Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
 
Best Regards
Sandhya
 
 
This was selected as the best answer
Laura Mercer 5Laura Mercer 5
Thank you Sandhya! That worked for me!
MarianneMarianne
Hello,
I am also having an issue on that part of BAS Superbadge, which the following error message:
Challenge Not yet complete... here's what's wrong: 
The 'Accounts by Market' report does not show the coThe 'Accounts by Market' report does not show the correct level of detail

User-added image     User-added image

 I have checked the requirements and I cannot understand what the issue is. Any advice would be much appreciated!

Thanx
Marianne
 
Yamini MachhaYamini Machha
please check spelling and purals , sometimes a 's' can give you a error.
The final matrix should look like thisUser-added image
stanley Nyadzayo 1stanley Nyadzayo 1
Just on this but I have no Market in Group Columns. What could be the issue here?
André BentherAndré Benther
It seens that you have to Bucket the column Type, and name it Market. have you got it yet?