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LinThaw
Not show Related List Fields in Mini Layout
Hi there,
I set related list field in Account's Mini Layout (@figure 1),
but it is not shown in hover view (@figure 2).
In what case, related list field will be show?
figure1:
figure2:
Thanks and Regards,
LinThaw
I set related list field in Account's Mini Layout (@figure 1),
but it is not shown in hover view (@figure 2).
In what case, related list field will be show?
figure1:
figure2:
Thanks and Regards,
LinThaw
It seems related lists on mini page layouts only display in the Console tab, not hover details. Please refer to below URL:
https://developer.salesforce.com/forums/?id=906F00000008paGIAQ
I checked in console tab too (@figure 3).
but related list not show.
figure 3:
Regards,
LinThaw
You are still looking at the mini layout on hover. It will not display the related list. I am a bit confused on this, but it seems the related lists of mini layout will be displayed when you display the record in right side panel of Agent console.