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LinThawLinThaw 

Not show Related List Fields in Mini Layout

Hi there,

I set related list field in Account's Mini Layout (@figure 1),
but it is not shown in hover view (@figure 2).

In what case, related list field will be show?

figure1:
User-added image

figure2:
User-added image

Thanks and Regards,
LinThaw
Vinit JoganiVinit Jogani
Hi,

It seems related lists on mini page layouts only display in the Console tab, not hover details. Please refer to below URL:
https://developer.salesforce.com/forums/?id=906F00000008paGIAQ
LinThawLinThaw
Thanks Vinit Jogani,

I checked in console tab too (@figure 3).
but related list not show.

figure 3:
User-added image
Regards,
LinThaw
Vinit JoganiVinit Jogani
Hi LinThaw,

You are still looking at the mini layout on hover. It will not display the related list. I am a bit confused on this, but it seems the related lists of mini layout will be displayed when you display the record in right side panel of Agent console.
LinThawLinThaw
Thanks Vinit Jogani