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Marilyne PMarilyne P 

send an email button unavailable on Activity history.


I have activity hisory as related list for a Account page layout.

On the activity history, i have checked the check box, Send an email.

But when i see the page, this button is missing.

for info, my org has enhanced email option as checked
Thank you for advising the possible reasons.
Best Answer chosen by Marilyne P
Vinod ChoudharyVinod Choudhary

Change this setting:
Go to Your Name | Setup | Administration Setup | Email Administration | Deliverability
On Access to Send Email section, make sure that the access level is "All Email"
Click Save

After changing this setting the Send Email button should now be available from the Activity History related list.