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Matt Folger
Process Builder not executing for all users
Has anyone ever seen a PB not execute for some users records but execute for other users records? I have a PB that is an alert-generator for Opportunities, the problem is that it works for me (my Opps) but not other users.
Don't know why this could be happening, since PBs are supposed to run as a system account on the back-end.
Has anyone seen this before?
Don't know why this could be happening, since PBs are supposed to run as a system account on the back-end.
Has anyone seen this before?
This all worked perfectly for me in the Sandbox, I created Opps that were 24, 23, 22, and 21 days out on a Friday, and came back on a Monday to see the Opps that were set with Closed Dates of 21, 22, and 23 days away all properly triggered their alerts, posted to Chatter, populated the right records with the expected Boolean values. Everything was good.
But then I deployed those PBs, Workflows and custom fields to the production environment and have been battling bugs, errors, misfires, permissions issues, ever since.
I totally agree with you, when we say that Workflows have better Time-Dependent actions. Regarding the misfires and errors, would it be possible to share some screenshots or errors that you are receiving for other users which you were not receiving while testing the same on Sandbox.
Also, could you confirm that is the workflow and PB combination working properly on Production for your user (for your Opportunities).
Cheers!!
Gaurav