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Beau Gordon 6 Can't view Knowledge Articles after publishing them
Hi,
I'm setting up Knowledge. I am not using Lightning Knowledge. My problem is that I get 'Insufficient Privileges' after I publish Knowledge articles. I can create and publish the article. It looks fine. I just can't view the article after it is published. I can edit the article. I am trying to publish to all channels - Internal App, Partner, Customer, Public Knowledge Base.
My profile has Modify All access to the Knowledge Article type I created. It also has the "Manage Articles" permission. My user account has Knowledge User enabled.
I have created a Data Category Group and a Data Category. I made that Data Category Group available to Knowledge in Setup->Knowledge->Data Category Assignments. For my profile, the Data Category Visibility is set to All for that Data Category. I assigned the article to the Data Category.
If you have any ideas I would love to hear them.
I'm setting up Knowledge. I am not using Lightning Knowledge. My problem is that I get 'Insufficient Privileges' after I publish Knowledge articles. I can create and publish the article. It looks fine. I just can't view the article after it is published. I can edit the article. I am trying to publish to all channels - Internal App, Partner, Customer, Public Knowledge Base.
My profile has Modify All access to the Knowledge Article type I created. It also has the "Manage Articles" permission. My user account has Knowledge User enabled.
I have created a Data Category Group and a Data Category. I made that Data Category Group available to Knowledge in Setup->Knowledge->Data Category Assignments. For my profile, the Data Category Visibility is set to All for that Data Category. I assigned the article to the Data Category.
If you have any ideas I would love to hear them.