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Penrod Software 25
Need to change a username in Trailhead
We have two usernames in Trailhead that we want to use in our Salesforce production instance. These are not the main username of the org. When we try to change them we get the error -"Please do not change usernames in the Trailhead Playground." Salesforce support said they were unable to help. Is there anything else we can do?
This is a restriction in trailhead playground and you cannot change the usernames of the trailhead playground which were created by default when you create the trailhead playground.
Best Regards,
Sandhya
Salesforce doesn't want you to change the user name, but if you really have to (like no other options) then decative the User object's validation rule "NoUsernameChangesAllowed" and update the user name. After that make sure to activate the validation rule again.
Thanks,
AW
Interesting discovery is that in the Playgrounds where the username is duplicated, that validation rule is not present.