+ Start a Discussion
Marilyne PMarilyne P 

Where is attachments sent from email are stored in Salesforce, how to get them


Whan an email is sent from Salesforce with an attachment, the email is received by destinator but the attachment is not stored in Salesforce, where is it stored, knowlege ?etc
thanks you; How can i retrieve the attachment
User-added image

Thank you for suggestions
Note: enhanced email option is OFF
Best Answer chosen by Marilyne P
hi Marilyne 
 follow below steps :
first click on related to field on your task record detail page :
User-added image

it will open related record for this task > next go to realted list selction of related to record : go to activity history section and click on subject
User-added image

this will open the Outbound Email Message detail page and in the related list you can find your attachment file 
User-added image

Thanks, let us know if it helps you