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Marilyne P Where is attachments sent from email are stored in Salesforce, how to get them
Hello,
Whan an email is sent from Salesforce with an attachment, the email is received by destinator but the attachment is not stored in Salesforce, where is it stored, knowlege ?etc
thanks you; How can i retrieve the attachment
Thank you for suggestions
Note: enhanced email option is OFF
Whan an email is sent from Salesforce with an attachment, the email is received by destinator but the attachment is not stored in Salesforce, where is it stored, knowlege ?etc
thanks you; How can i retrieve the attachment
Thank you for suggestions
Note: enhanced email option is OFF
follow below steps :
first click on related to field on your task record detail page :
it will open related record for this task > next go to realted list selction of related to record : go to activity history section and click on subject
this will open the Outbound Email Message detail page and in the related list you can find your attachment file
Thanks, let us know if it helps you