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Pooja Nekkalapudi
clone a case with case parent filled in
Is there a way to clone a case and make the orignal case the Parent on the cloned case?
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If you wanna populate the parent Case number on a cloned case field try the below approach:-
Have a custom clone button(URL) which would send the value to fields through URL parameters.
essentially in URL, u have to specify something like this Where the 00N80000002voCf is the field id.
Hope this helps.
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Thanks,
Nagendra