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Stephen Melvin
Trailhead to Alexa Account Linking Issues
I went through the entire walkthrough here.
https://trailhead.salesforce.com/projects/build-a-private-alexa-for-business-skill-for-salesforce/
I am having issues account linking to Alexa.
I posted to Amazons Dev forums already. Amazon is telling me now this is a salesforce issue:
https://forums.developer.amazon.com/questions/164732/error-a-salesforce-account-is-required-to-use-this.html#answer-164936
It says I linked the account successfully to Alexa. But now I get this error:
"You need to relink your Salesforce account in order to use this skill. I've placed more information on a card in your Alexa app."
Any idea what I need to do at this point?
Stephen
https://trailhead.salesforce.com/projects/build-a-private-alexa-for-business-skill-for-salesforce/
I am having issues account linking to Alexa.
I posted to Amazons Dev forums already. Amazon is telling me now this is a salesforce issue:
https://forums.developer.amazon.com/questions/164732/error-a-salesforce-account-is-required-to-use-this.html#answer-164936
It says I linked the account successfully to Alexa. But now I get this error:
"You need to relink your Salesforce account in order to use this skill. I've placed more information on a card in your Alexa app."
Any idea what I need to do at this point?
Stephen
But then I go back to test Alexa and I type: Alexa, open salesforce demo. Then I get this message
"You need to relink your Salesforce account in order to use this skill. I've placed more information on a card in your Alexa app."
"errorCode": "INVALID_SESSION_ID", "body": [ { "message": "Session expired or invalid", "errorCode": "INVALID_SESSION_ID" } ], "statusCode": 401
I have the exact same issue. Were you able to solve it?
Thanks for your help
Cheers
Nicolas
Click "Use Custom Domain" when logging in through Alexa and enter your Playground address and use the username generated for your in the Playground to log in (you may need to reset the password in Setup).
alexa, open salesforce demo
{
"body": {
"version": "1.0",
"response": {
"outputSpeech": {
"type": "SSML",
"ssml": "<speak>You need to relink your Salesforce account in order to use this skill. I've placed more information on a card in your Alexa app.</speak>"
},
"card": {
"type": "LinkAccount"
},
"shouldEndSession": true,
"type": "_DEFAULT_RESPONSE"
},
"sessionAttributes": {
"numAttempts": 0,
"lastRequest": null,
"HAS_CODE": null,
"STATE": "_WAITING_FOR_CODE_MODE",
"CREATED_CODE": null,
"CHANGED_CODE": null
},
"userAgent": "ask-node/2.7.0 Node/v10.19.0 ask-sdk-v1adapter/2.7.0"
}
}