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Lakshmi Gupta 4Lakshmi Gupta 4 

How can I write a workflow to update Account rating to Warm, when a case origin is set to email?

Hello,

How can I write a workflow to update Account rating to warm, When a case origin is email?

Thank you!
Pradeep SinghPradeep Singh
Hi,
This is not possible using workflow but you can do this via process builder.