Apex Code Development You need to sign in to do that
Don't have an account?
Anuj kumar Hi I am using CTI and a custom search. I have a requirement wherein if values on CTI matches a result on custom search then on left hand pannel of console search page with result should be displayed and on right hand pannel result details should open.
Hi,
I am using CTI and a custom search page. I have a requirement wherein if values on CTI matches a result on custom search page in salesforce then on left hand pannel of console search page with result should be displayed and on right hand pannel result details should open. I wanted this to be happen with no manual intervation.
Is there a way to handle this using apex or VF page or Ajax.
Note: I am able to open custom search page in left hand pannel and result in right hand pannel. But it can be done if I enter the data manually to search and click on search result then result details opens right hand side. How can we controll left and right pannel if all of this done automatically through sysmte on console.
I am using CTI and a custom search page. I have a requirement wherein if values on CTI matches a result on custom search page in salesforce then on left hand pannel of console search page with result should be displayed and on right hand pannel result details should open. I wanted this to be happen with no manual intervation.
Is there a way to handle this using apex or VF page or Ajax.
Note: I am able to open custom search page in left hand pannel and result in right hand pannel. But it can be done if I enter the data manually to search and click on search result then result details opens right hand side. How can we controll left and right pannel if all of this done automatically through sysmte on console.