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Nadine Bauer 8Nadine Bauer 8 

Service Report Template insufficient privileges

Hi All,
I'm trying to complete the steps in the track field service unit. Unfortunately when I try to adjust the Service Report Template I cannot save the changes, as I receive a Insufficient Privileges error message as System Administrator. The Org is newly created for the Field Service Trailheads.
Is there anything specific which needs to be taken into account for the Service Report Templates.
Thanks,
Nadine
Kristin FKristin F
I ran into this exact problem this morning. I've been able to complete all other steps, except this one.  Could be a bug?
Kristin FKristin F
I proceeded with the rest of the instructions (including activating the Service Report Template, just without the specified fields) and was able to complete the trailhead.
Sumit DattaSumit Datta
Hi Nadine

This has been reported as a known issue and to work around this issue you need to enable quotes in your org and this will let you save the service report template.

As Mentioned in the below known issue :
https://success.salesforce.com/issues_view?id=a1p3A000000ATFfQAO

To enable quotes follow the below instructions:
https://help.salesforce.com/articleView?id=quotes_enable.htm&type=5

I hope it resolves your issue.

Regards
Sumit Datta 

 
Tikam.SangwaniTikam.Sangwani
@Sumit, I had similar issue and I was stuck. I tried by enabling Quotes and it worked. Thank a lot.
Jean-michel GAYRARD 23Jean-michel GAYRARD 23
@ Sumit, you saved my life. thank you