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Miguel Carvalho SFDCMiguel Carvalho SFDC 

error opening developer console configuration

Hi there, as of today I'm getting an error when I open the developer console from our FullSB. I get the message "Error loading the Developer Console configuration". I can't click on the ok button, and if i wait for about 10 seconds a second error message appears "Long running operation did not complete, continuing in background". If I then try to click on File > Open a new error message appears "Could not load Packages from Salesforce".

Any ideias how to resolve this issue?

Thanks!
pconpcon
I had this happen to me the other day and I just had to wait about 48hrs for it to resolve itself.  You may be able to contact Salesforce support directly (if you have support) and have then resolve it.  If I'm reading the error correctly, there is something stuck on the backend that they will have to clear and you cannot.
Sandeep Adhikari RSandeep Adhikari R
Below are the steps for resolution by Salesforce :
1. login and open Developer Console by Chrome
2. open Developer tools and select Network
3. reload on Developer Console

Use the following query to get the IDEWorkspace

/services/data/v31.0/tooling/query/?q=SELECT id, name from IDEWorkspace
and you would get Id: 1de1a0000014sEWAAY
IsDeleted: false
CreatedDate: 2015-06-18T22:02:05.000+0000
CreatedById: 0051a000000K7Y7AAK
LastModifiedDate: 2015-06-27T01:41:37.000+0000
LastModifiedById: 0051a000000K7Y7AAK
SystemModstamp: 2015-06-27T01:41:37.000+0000
UserId: 0051a000000K7Y7AAK
Name: Default
Content:

ID of IDEWorkspace is "1de1a0000014sEWAAY".
4. login to Workbench and go to REST Explorer
5. do GET for "/services/data/v29.0/tooling/sobjects/IDEWorkspace/1de1a0000014sEWAAY" You will see the content of IDEWorkspace 6. do DELETE
7. re-open Developer Console
You will see an error. And you will see that menus are available.
8. Create a new workspace as the old workspace as been deleted Then, Developer Console will work fine.
pconpcon
Just be warned, that I took the steps that Sandeep and support mention and it did not solve the issue for me.  So your milage my vary.
Miguel Carvalho SFDCMiguel Carvalho SFDC
Hi Sandeep Adhikari R,
Your solution didn't resolve the issue. I did however found dozens of workspaces with the same "Default" name, but also deleting all those workspaces the problem persists.
Thank you!
Sandeep Adhikari RSandeep Adhikari R
Open the Developer Console
Expand the collapsed window and copy the url
Close all Salesforce browser windows and log back in to the org
open a new tab and paste the copied url
In the menus, select Workspace --> New Workspace...
Name your new workspace and click OK
In the menus, select Workspace --> Workspace Manager
Select the old workspace (i.e. Default) and click delete.Close the tab in step 4.
Done!!