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Janette Mosher 6 Began recieving errors on a flow that has been in place for over 6 months yesterday afternoon.
Relevent part of the flow error is below.
RECORD UPDATE: UpdateAsset_Owner
Find all Asset records where:
Original_Order_Number__c Equals {!varOriginalOrder} (VTM00581)
Original_Order_Number__c Is null false
Update the records’ field values.
AccountId = {!varAccountId} (0010W00002JWImS)
ContactId = {!varContactId} (0030W00003UFi1K)
Result
Failed to update records that meet the filter criteria.
________________________________________
Error Occurred: This error occurred when the flow tried to update records: An unexpected error occurred. Please include this ErrorId if you contact support: 2123312155-27997 (-548403183). For details, see API Exceptions.
Support was no help as we do not pay for premium support. Any suggestions would be appreciated.
RECORD UPDATE: UpdateAsset_Owner
Find all Asset records where:
Original_Order_Number__c Equals {!varOriginalOrder} (VTM00581)
Original_Order_Number__c Is null false
Update the records’ field values.
AccountId = {!varAccountId} (0010W00002JWImS)
ContactId = {!varContactId} (0030W00003UFi1K)
Result
Failed to update records that meet the filter criteria.
________________________________________
Error Occurred: This error occurred when the flow tried to update records: An unexpected error occurred. Please include this ErrorId if you contact support: 2123312155-27997 (-548403183). For details, see API Exceptions.
Support was no help as we do not pay for premium support. Any suggestions would be appreciated.
Based on the piece of error log, I believe someone has updated filter criteria on your Asset object for ContactId and the records getting updated are not matching that particular criteria.
However, it would be more helpful if you can provide a detailed version of error log.
Hope this helps. Please mark as best answer if it does.
Cheers!!
Gaurav