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sfdc dev 2264 Validation rule on email object help needed
Hi ,
I have the below requirement for which i need help
on the case object i have the related list where i have email object
my requirement is in the "To Address" column i should be able to send a email only from a list of 20 email addresses that i have mentioned.
second condition is if the "To address" email matches with the case email then email should be sent.
if either of the above 2 conditions are satisfied ishould be able to send a email on a email object from a case.
Let me know if it can be acheived using a validation rule if so how it can be achieved.
Thanks in advance
I have the below requirement for which i need help
on the case object i have the related list where i have email object
my requirement is in the "To Address" column i should be able to send a email only from a list of 20 email addresses that i have mentioned.
second condition is if the "To address" email matches with the case email then email should be sent.
if either of the above 2 conditions are satisfied ishould be able to send a email on a email object from a case.
Let me know if it can be acheived using a validation rule if so how it can be achieved.
Thanks in advance
When you say Validation , do you mean Standard Validation? If yes you wouldn't be able to do it using standard validation.
You need to extend the logic using a Class which can be invoked using a button on the Case object.
You can impliment MassEmailMessage Class and have your logic validate the Email to which you are sending and the Case email.
Please Find the link : https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_classes_email_outbound_mass.htm
Let me know if this helps.
Regards,
Avishek Nanda