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Nithya S 1
Record type null
Hi, I am.trying to filter on records with a null record type in procrss builder using a formula - (OR[Contact].RecordType.Id =<18 digit I'd>, ISBLANK([Contact].Record type.Id)) and it gives an error when the action is executed. How can we filter on a null record type using the formula?
I've also tried using the recordtypename. That didn't work too.
I've also tried using the recordtypename. That didn't work too.
No, this didn't work as well. As long as the record type ID is present, the updates happen. But for records that have a blank record type ID, get an error.
For my perspective you should only be checking if the RecordTypeId is not null.
Please give me the use case where the Lenght of the RecordTypeId value is < 18
My requirement is to find records where contact type is either a value OR a null and update another field based on this.
So, the criteria I had given is (OR([Contact].RecordType.Id = '<18 digit ID>', ISBLANK([Contact].RecordType.Id)). But the ISBLANK doesn't work and neither does ISNULL and now not the length as well.
But
if any value I am not sure why exactly you need this check because this check says
I don't care if RecordtypeId has a value or not, I need to update the other value, in other words you don't need to put this check.
Referece http://releasenotes.docs.salesforce.com/en-us/spring15/release-notes/rn_forcecom_process_process_filter.htm
I've tried this before. Even before moving the logic to formula. But the condiiton does not accept the 18 digit ID field and which is why it won't work and had to move it to a formula.
https://help.salesforce.com/articleView?id=Why-does-my-process-not-trigger-when-trying-to-filter-by-an-ID-field&language=en_US&type=1
I also tried with both 18 characters and it did work for me. Please note if you copy paste the ID, there is a possibility it embed spaces in the beginning so make sure you took them out.