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Katherine Hill Chat with an Expert button for Trailhead build a community with knowledge and chat
Hi all,
I am working on this Trailhead project, and have made it all the way to the end of "Try out your new community" - Last step! Problem is, I don't see my Live Agent snap-in on my Community Page. I see it on the dev side, I see that the option to create a button is checked, and the previous module approved all my work. I just don't see it on this page.
Also, the link to check my page sends me to a log-in page that won't accept my trailhead login criteria. It does have an option to "login here if you are an employee", which takes me to the community when I click on it.
What am I doing wrong? What is my log in criteria and where is my Chat with an Expert button?!
I am working on this Trailhead project, and have made it all the way to the end of "Try out your new community" - Last step! Problem is, I don't see my Live Agent snap-in on my Community Page. I see it on the dev side, I see that the option to create a button is checked, and the previous module approved all my work. I just don't see it on this page.
Also, the link to check my page sends me to a log-in page that won't accept my trailhead login criteria. It does have an option to "login here if you are an employee", which takes me to the community when I click on it.
What am I doing wrong? What is my log in criteria and where is my Chat with an Expert button?!
with regards
https://notepad.software/ https://vidmate.onl/download/ https://filezilla.software/
https://www.youtube.com/watch?v=J5-zEf9MPvc