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In my Org, when a "chat" gets pushed into SFDC (Not from Live Agent but from a seperate chat app),
There is a Trigger and a Class that creates three seperate tasks and assignes them to three seperate sales people (the three sales people are all part of a sales team). The issue is, and what I have been asked to create, is someway that when one of the three sales people "complete" thier assigned task, the other two tasks that are assigned to the other two people, also close (the status is changed to "Completed").
I have tried using workflows and the Process Buider, but I am not having any luck, so I need to turn to my Developer community for help on this.
Any suggestions, thoughts, or outright solutions?
Thank you
Shawn
I have tried using workflows and the Process Buider, but I am not having any luck, so I need to turn to my Developer community for help on this.
Any suggestions, thoughts, or outright solutions?
Thank you
Shawn
This has been resolved