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Support 3733Support 3733 

Experiencing API timeouts since May 2018

Hi we use the SF api for production and we experience API timeouts since May 2018
API calls intermittently timeout; getting back the following message:
<?xml version="1.0" encoding="UTF-8"?>\n<Errors>\n    <Error>\n        <errorCode>QUERY_TIMEOUT</errorCode>\n        <message>Your query request was running for too long.</message>\n    </Error>\n</Errors>\n.

The same query is running fine for couple of years now and is fairly simple.

we use API version v24.0 and the queries effectively READ or UPDATE objects

Anybody else experiencing this?
Jason FJason F
Yes, I'm having the same issue as you. I'm trying to run a SOQL query from an API Oauth connection and I'm also getting this. I'm trying to see if I can control the timeout on my end somehow...
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