+ Start a Discussion
soomin kimsoomin kim 

data loader login failure

Hi,
I am new to Salesforce. I am working on 'Use Data Loader to Export Data' project. I downloaded Data Loader and clicked 'Export' and 'Password Authentication' as instructed. I put my developer edition user name and password, salesforce login URL default is 'https://login.salesforce.com. when I clicked 'login', I got error message 'check your username and password. If you still can't login, contact your administrator'.
Can anyone please help me? Thank you!
Best Answer chosen by soomin kim
Avishek Nanda 14Avishek Nanda 14
Hey Soomin,

Try adding the security token after the password. You can reset the securitty token by going into your personal setting in your salesforce org. 

Regards,
Avishek Nanda

All Answers

Avishek Nanda 14Avishek Nanda 14
Hey Soomin,

Try adding the security token after the password. You can reset the securitty token by going into your personal setting in your salesforce org. 

Regards,
Avishek Nanda
This was selected as the best answer
soomin kimsoomin kim
@Avishek Nanda Thank you for a quick reply. You mean I have to add security token right after my password like, xxxxxsecuritytoken? 
Narender Singh(Nads)Narender Singh(Nads)
Yes soomin,
That's right.
xxxxSecurityToken will be your password to login into dataloader.
Avishek Nanda 14Avishek Nanda 14
@soomin. Yes.