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Sameera GaidhaneSameera Gaidhane 

unable to submit a challenge for trailhead:

Error: Step not yet complete... here's what's wrong:
There was an issue processing your verification. Please refresh the page and try again.User-added image
I am using dev org (not any trailhead ground).
Please let me know howto fix this.

Thanks
Best Answer chosen by Sameera Gaidhane
Raj VakatiRaj Vakati
You can able to merge two accounts 

All Answers

Raj VakatiRaj Vakati
try this option .. 
 
  1. First Complete login into the dev org 
  2. then try to login into trailhead org 
  3. Then  Use dev org while processing verification 
Narender Singh(Nads)Narender Singh(Nads)
Hi,
This is usually a temporary glitch.
Suggestion:
Logout from trailhead clear your browser's cache and cookies. Login again into trailhead. Launch your dev org. Try checking the challenge then.

Let me know if it helps.
Sameera GaidhaneSameera Gaidhane
Hi all,

Thank you for your response.
I tried both the above mentioned approaches but its not working. 
For the 1st approach (by Raj V) I am receiving the below error :
User-added image
Raj VakatiRaj Vakati
Login to the trailheads  and create a new trailhead practice org 
Sameera GaidhaneSameera Gaidhane
Ok but this one is my own dev org. I would like to verify some challenges on my org as well. I have already earned points through this org, if I create a new one what about the exsisting work/points/metadata....

Thanks
Raj VakatiRaj Vakati
You can able to merge two accounts 
This was selected as the best answer
Narender Singh(Nads)Narender Singh(Nads)
Hi Sameera,
Do you have namespace enable for your developer org?
Sameera GaidhaneSameera Gaidhane
yes namespace is there. But it was present long back.
Darlene LimtiacoDarlene Limtiaco
I had the same problem. I logged out - then logged in using my Developer Edition username. It then asked me to verify by entering in my mobile number. The first time I skipped this part, and that's when I was getting the verification error. So the 2nd time I logged in, I entered in my mobile number and verified. It now works and I was able to complete the challenge.
Anand DivakaranAnand Divakaran
I'm facing this issue on my TP (TrailHead Playground). Clearing the browser's cache & cookies did not help. Any other suggestions ?
Seenu RaniSeenu Rani
 I have merged without error in trailhead. it's working successful to hands-on-challeges. please connect a social network like google,facebook and linkedin. but it will be activate or merge next day to go successful.
Frederick H LaneFrederick H Lane
I too am having this problem after attempting all of the above steps. It would be helpful to know why? Because the output on the UI is all fine.
Cyril JoseCyril Jose

Hello - here is what i did to resolve the issue.

1. Launched hands on orgs list. "https://trailhead.salesforce.com/users/profiles/orgs".

2. Disconnected the TP where i faced the issue using Disconnect (X) option. 

3. Then used "Connect an org" button to add the TP again.

And it worked.
Prathamesh Patil 17Prathamesh Patil 17
I had same issue but the solution given by Cyril Jose worked smoothly for me, Thanks.
Khushboo VaidyaKhushboo Vaidya
Faced the same issue. Followed the steps mentioned by Cyril and it worked for me. Just try disconnecting & reconnecting your Dev org and it will work.