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matermorts
Dynamic email recipient list based on Case owner (queue)
Hi all,
I have a child object of Case. When I create a record in this child object, I need to send an email alert to the owner of the parent case record. It's no problem if the case owner is an individual. I can use a declarative email alert for that. But if the case owner is a queue, how can I dynamically send the alert to all queue members?
I have a child object of Case. When I create a record in this child object, I need to send an email alert to the owner of the parent case record. It's no problem if the case owner is an individual. I can use a declarative email alert for that. But if the case owner is a queue, how can I dynamically send the alert to all queue members?
1 .
https://salesforce.stackexchange.com/questions/129171/send-email-to-queue-members-using-apex
2 . Database.DmlOption
All Answers
1 .
https://salesforce.stackexchange.com/questions/129171/send-email-to-queue-members-using-apex
2 . Database.DmlOption
Thank you for the tip. I ultimately decided to implement something similar to your first suggestion. It works perfectly.