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Elisheva DujovneElisheva Dujovne 

Problemas para encontrar una licencia de Salesforce al crear un usuario

Al crear un usuario nuevo no veo la posibilidad de elegir la licencia " Plataforma de Salesforce". Saben por qué? De qué depende?
Best Answer chosen by Elisheva Dujovne
SandhyaSandhya (Salesforce Developers) 
Hi,

Developer Edition has only 2 Salesforce User License.Inactivate an existing user with a Salesforce user license, which will free up the license, and then try to create your new user.You can see how many licenses you have by going to Setup | Company Profile | Company Info.

Please mark it as solved if my reply was helpful, it will make it available
for others as a proper soultion.

Best Regards,
​Sandhya
 

All Answers

SandhyaSandhya (Salesforce Developers) 
Hi,

Developer Edition has only 2 Salesforce User License.Inactivate an existing user with a Salesforce user license, which will free up the license, and then try to create your new user.You can see how many licenses you have by going to Setup | Company Profile | Company Info.

Please mark it as solved if my reply was helpful, it will make it available
for others as a proper soultion.

Best Regards,
​Sandhya
 
This was selected as the best answer
Elisheva DujovneElisheva Dujovne
Gracias. Tenías razón, en mi playground hay solo 3 licencias para "salesforce plattform". Pero lo que yo no entiendo es por qué me piden que cree 4 usuarios con esa licencia cuando puedo solo 3. Y en el módulo anterior me pidieron que cree otros 3 con esa licencia, es decir que ya están ocupadas. Y me exigen ese módulo para completar este...!!! Te mando el link del módulo y fijate. Pensás que tiene solución? Me fijé en otros playground y también tienen 3 licencias... 1. Protect Your Data in Salesforce 2. Create New Users and Allow a User to Delete Accounts https://trailhead.salesforce.com/es-MX/projects/protect-your-data-in-salesforce/steps/create-new-users-and-delete-accounts