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admin Affinity Dialoga script error No Access-Control-Allow-Origin
Hello,
this afternoon some users are facing some problems when loading the Dialoga (CTI) script.
When they enter to SF and try to use any function, it raises an error saying the main script variable (Hydra for this purpose) is not defined. When opening the browser console, it says:
"Failed to load https://acdrt001.dialoga.io/ws3039/lib/hydra.min.js: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://affinity-petcare--c.eu4.visual.force.com' is therefore not allowed access"
I have already add https://acdrt001.dialoga.io as:
* CORS
* Remote site settings
* CSP Secure Site
but nothing seems to fix it. Can anyone give me a hand on that?
Thanks in advance!
this afternoon some users are facing some problems when loading the Dialoga (CTI) script.
When they enter to SF and try to use any function, it raises an error saying the main script variable (Hydra for this purpose) is not defined. When opening the browser console, it says:
"Failed to load https://acdrt001.dialoga.io/ws3039/lib/hydra.min.js: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://affinity-petcare--c.eu4.visual.force.com' is therefore not allowed access"
I have already add https://acdrt001.dialoga.io as:
* CORS
* Remote site settings
* CSP Secure Site
but nothing seems to fix it. Can anyone give me a hand on that?
Thanks in advance!