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sfdc praticessfdc pratices 

can u explain me Zendesk Support Ticket in Salesforce

NagendraNagendra (Salesforce Developers) 
Hi,

May I request you please elaborate your question so that we can understand better and can help you accordingly.

Also, I would suggest you please refer to the below links for more information. Please let us know if this helps.

Kindly mark this as solved if the reply was helpful.

Thanks,
Nagendra