+ Start a Discussion
priyanka.mv26priyanka.mv26 

Case Milestone Clock not appearing in Community

While setting up community with case entitlements, the case milestone is not visible on Community login(case detail page). The user license used is 'Customer Community Plus'.

The entitlement & case milestone are working fine & displayed properly in Admin view.

But while logging in as community plus user, the case milestone clock is not visible via page layout setup.

As a workaround, tried to view it via VF page, which is working.

What is the step need to done to make the case milestone visible in Community login page via standard setup.

Admin View:
User-added image

Community View using VF page:​

User-added image