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Aaron MayesAaron Mayes 

Personalize your view of account pages

In the Navigation and Customization section, I am a bit confused
(Personalize your view of account pages
Customize your account detail page layout. Make the Open Activities related list the first one you see on account record detail pages. Then create an account called Goat Wranglers R Us and check the account page to make sure Open Activities appears first.
Make Open Activities the first related list on the record detail page for accounts
Create an account with Account Name: Goat Wranglers R Us)


Could somebody walk me through this process?
Abdul KhatriAbdul Khatri
In Classic
  1. Setup => Customize => Account => Page Layouts
  2. Edit the Layout
  3. On the Left Panel, select Related Lists
  4. Now the drag the list as per instructions above
How to create an Account
  1. Click on the Accunts tab
  2. Click on the New Button
  3. Enter Data as instructed above

In Lightning
  1. Setup => Object Manager => Account => Pager Layouts
  2. Repeat rest of the point as above
How to create an Account
  1. Click App Launcher User-added imagethen select Sales App
  2. Repeat 1, 2, 3 point from above

I hope this help
 
Abdul KhatriAbdul Khatri
Hi,

My explanation was not helpful. If it was please don't forget to mark it best
Aaron MayesAaron Mayes
I am still having a difficult time… In Classic 1. Setup => Customize => Account => Page Layouts 2. Edit the Layout 3. On the Left Panel, select Related Lists 4. Now the drag the list as per instructions above In my setup, I do not see step 3 to continue… Please advise and thanks.
Abdul KhatriAbdul Khatri
Do you see New Button and when you click it what happened?

Please share the screen shot
Aaron MayesAaron Mayes
[cid:image001.png@01D412BE.92328E60]
Abdul KhatriAbdul Khatri
Can see the image? this is what I see
User-added image
 
Aaron MayesAaron Mayes
How about now??? See attachment.
Abdul KhatriAbdul Khatri
Take a image and save it on you computer, then using image icon here on the toolbar and then insert that image.
Abdul KhatriAbdul Khatri
Hi 

Any update?
Gustavo Paredes MejiaGustavo Paredes Mejia
Please help! Stuck on this challege. It is driving me crazy. Thank you
Abdul KhatriAbdul Khatri
Please share the issue with the picture.
suman balususuman balusu
@abdulkhatri no idea whats going  only that part is balance in that challange 
Deepika RahangdaleDeepika Rahangdale
 hii
Got Error

The "Open Activities" related list does not appear to the first one on the Account record details page. Make sure that you are not using Record Types with Accounts as this prevents us from checking the layouts.
Ravindra AdithiyanRavindra Adithiyan
@Aaron Mayes, @Gustavo Paredes Mejia, @Suman, @Deepika

Open Activities is the section, available by default for Account Object.
Verify that once, if isn't present then add it from the page layout.
While adding the section make sure that section is seen first in the related section.

Image for reference.

User-added image

If this answer helps, Please hit thumps up and mark this as a best answer.