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HNWI Private LimitedHNWI Private Limited 

Recruiting Salesforce Administrator in Singapore (Part-Time, 1 Year Contract, Flexible Work Arrangements)

Apply this job via this form only: https://goo.gl/forms/hQQ5qdQ6oR0R91RJ3
                 You Deliver, We Grow.
 
About Us
As a wealth consultancy firm in Singapore, we have been serving our clients with bespoke wealth solutions since 2012. 
 
Our Mission
We strive to improve the quality of life of our clients, employees, communities, and shareholders.
 
Our Vision
We aim to be one of the most respected firms in Asia, delighting our corporate and private clients.
 
Our Core Values
  • Integrity
  • Respect
  • Open communication
  • Teamwork
  • Results Driven
  • Making Positive and Sustainable Impact
 
For more information about us, please visit our website.
www.hnwi.com.sg
www.facebook.com/hnwi.com.sg/
 
Job Responsibilities
  • Our Marketing Services department uses Salesforce Sales Cloud Spring 2017 Enterprise version and plug-in Apps from Salesforce AppExchange, e.g. Vision-e Scan, iContact, Eventbrite, etc, as the marketing automation solution i.e. automating the processes on lead generation, lead management, event management, etc
  • Collect and document requirements and processes from users
  • Analyze user requirements and issues
  • Scoping, planning, development, implementation, managing, configuration, testing, maintenance, administration, enhancement and integration of Salesforce and related applications
  • Create and customize standard and custom objects including fields, page layouts, security rules, workflow, validation rules, automated alerts, email generation, processes, queries, etc
  • Create new users, customize, implement and maintain user, profiles, security settings, roles, data sharing rules, assignment rules, license types, permission sets, etc
  • Improve data security
  • Assess training needs; develop, maintain and enhance training materials and user documentation e.g. processes, policies, application configuration
  • Provide training to end users
  • User and technical support; troubleshooting
  • Database management e.g. list acquisition, importing and exporting data, list unsubscribes, data organization, storage and backup
  • Ensure data quality and integrity through de-duplication, standardization, verification
  • Develop and maintain dashboards, reports, ad hoc queries, analysis on marketing initiatives/projects, programs, and metrics for management e.g.
    • campaign performance measurement (contribution to pipeline and revenue),
    • customer-level analysis,
    • segmentation analysis
    • customer profiling analysis
  • Complying Salesforce governance guidelines
  • Auditing user practices to ensure compliance
  • Managing relationship with vendors and service providers on Salesforce-related matters e.g. application roadmap, planned enhancements and updates
  • Conduct research and analysis on Salesforce-related products, services, and applications in order to justify buying decisions
  • Liaising and meeting with stakeholders and clients is required
 
 
 
Job Application Process
If you share our mission, vision and core values and are interested in joining us in Singapore, please submit a completed online form shown below:
https://goo.gl/forms/hQQ5qdQ6oR0R91RJ3
If you are shortlisted (about 20% of applicants to be shortlisted), our Human Resources will notify you and request for your resume by email. 
 
Remuneration and Benefits package
We offer a competitive package to our team members (conditions apply):
 
  1. Flexible work arrangement for our people to achieve better work-life harmony
    1. When there is no meeting, our team members have the freedom of choice when and where they work
    2. Enjoy your holidays any time as long as the team can achieve business objectives and address business needs
  2. Employee Benefits Allowance – 15% of basic pay
    1. Only eligible for those who have signed employment agreement
    2. Replace the traditional employee benefits with monetary benefits.  Employees can utilize it on benefits that suit their needs, e.g., learning and development, etc.
  3. Usage of swimming pool/gym before/after our internal meetings (by appointment only)
  4. Conducive environment for continuous improvement
  5. Snacks/ fruits/drinks would be provided during some meetings
  6. Complimentary car park
  7. Performance incentives