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Can you pls explain me in Service cloud any scenario?

Hi Experts,
I want to know can any one explain me service cloud developement scenario.
               Thanks in advance,

Regards,
ugsfdc.
SandhyaSandhya (Salesforce Developers) 
Hi,

I would suggest you refer below blog which has sample use case for 'Coca Cola'.

https://www.edureka.co/blog/salesforce-service-cloud/
 
https://developer.salesforce.com/page/DevelopingWithServiceAndSupport
 
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
                                             
Best Regards
Sandhya