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Estée Chao Process Builder Rule Question
Hello guys!
I need help with a process builder rule that would help with the following:
*When an email comes into a closed case that is less than 14 days, we want to reopen the case.*
Can anyone assist with this? Thanks in advance!
I need help with a process builder rule that would help with the following:
*When an email comes into a closed case that is less than 14 days, we want to reopen the case.*
Can anyone assist with this? Thanks in advance!
please check Business use case 2 solution in below link
https://automationchampion.com/tag/auto-reopen-a-case-in-salesforce/
please mark it as a best answer if it solve your problem
Thanks,