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GMASJ
Email Approval Response + Work flow or Process Builder
Hi,
Created a approva process on account object, When submitted for approval notification goes out and able to approve or reject via email reply.
When approved or rejected there is a status pick list which gets updated to approved or rejected. Based on this value there is a workflow which updates the account owner conditionally but this workflow or process builder is not getting called or firing. Please suggest me what is the issue is there any other logic to be used.
Problem is when approved via email other workflow or process builder is not getting fired Please suggest me.
Thanks
Sudhir
Created a approva process on account object, When submitted for approval notification goes out and able to approve or reject via email reply.
When approved or rejected there is a status pick list which gets updated to approved or rejected. Based on this value there is a workflow which updates the account owner conditionally but this workflow or process builder is not getting called or firing. Please suggest me what is the issue is there any other logic to be used.
Problem is when approved via email other workflow or process builder is not getting fired Please suggest me.
Thanks
Sudhir
Thanks
Sudhir