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Domnic JohnsonDomnic Johnson 

Users should not be able to own more than 3 uncontacted leads status

Hi,

We want to limit users from taking not more than 3 leads from the queue. 

When the lead is in the queue the lead status will be uncontacted, so when the user goes to list view of the queue they should not be able to take 4 leads which have uncontacted status and if the users try accepting 4 leads it should not let the users complete the action with a error messsage.

Hope someone can help out.

Thanks, 
Domnic