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Sal Chiev
salesforce toolbar wont show up in outlook 2016
i have 2 user that has the salesforcce plugin for outlook. the side panel shows up but cant get the toolbar create case button to show up. went in the add-in option in outlook and both the toolbar and sidepanel is checked off. Has anyone in here have seen this or know how to fix this issue? We are using office 2016.
Follow the steps mentioned in the help article.
https://help.salesforce.com/articleView?id=outlookcrm_create_case_setup.htm&type=5
https://help.salesforce.com/articleView?id=000220393&type=1
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
Best Regards
Sandhya
All Answers
Follow the steps mentioned in the help article.
https://help.salesforce.com/articleView?id=outlookcrm_create_case_setup.htm&type=5
https://help.salesforce.com/articleView?id=000220393&type=1
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
Best Regards
Sandhya
-Sal